Customer Testimonials

Robert and team at Bill Luke were amazing! Robert took his time walking me through the whole process. He is very knowledgeable. He made everything easy and I was able to get a great deal. I highly recommend Robert when you’re considering purchasing a vehicle. 5 Stars! Thank you so much. I got my dream Truck!
Everything went smooth and according to plan. Steve Brotherton took care of me exactly how I wanted quick and easy. Got me in, got me out! Great service thanks Steve!
Daniel Jordan was excellent to work with and took care of everything I needed!
we really enjoyed our experience with Chandler of Bill Luke Tempe, Alfa, Romero and Fiat. He was helpful. Got things done quickly and we are happy with results. Definitely be back for our next car.
Jonathon was professional, informative and great to work with.
Johnathon
We worked with James- he was incredible! Fast, friendly, no jerking us around! He even offered to bring the car to us as we live 2 hours away from the dealership! Fabulous experience!
We traded our Fiat in for another Fiat, everything was good. Our salesperson was Paul.
Paul assisted me with my vehicle purchase
Very professional and easy to work with!
Everything went incredibly fast and smooth. Chandler made everything very simple and I would hands down purchase another vehicle from him.
James was absolutely amazing! Very quick and efficient process, got exactly what I wanted for the right price. Mike in finance was amazing as well!!
I could share my long and stressful story which started with issues with my Fiat, one that I did not purchase from this Bill Luke, and the service team has always been great, honest, and educational. When it became apparent I needed to get in a different vehicle, Robert Turner helped me not only navigate a difficult situation, but also found a great vehicle for my situation and even gave me a great deal. I appreciate Robert and the team at Bill Luke immensely!
I had a great experience here at the dealership. Very nice and the car salesman are very knowledgeable. Ask for Jonathan Martinez for your car needs
Who hates car shopping? Normally I do. However, upon arrival we were greeted by a gentleman named Jonathon. He was respectful, charismatic, and an active listener. Our daughter had already done extensive research and knew exactly which car she wanted. He asked, she told him and next thing you know she was signing paperwork. This was the easiest process we have ever experienced in 50 yrs. Everyone there was friendly and not pushy… So much so that we will be coming to buy a car here for ourselves.
James is awesome! Staff was super helpful. Will definitely purchase another vehicle from them.
Steve was amazing. He made the process very easy and fun. Definitely would recommend to anyone looking for a car, stop by Bill Luke!
When walking through the door Chandler immediately greet us. I was told to initially ask for Martha, whom I was messaging. She was very quick to respond when we inquired about a few cars online. Chandler was our sales rep and let us know information on the cars we wanted, and assisted us on the test drive. He was very personable and down to earth. We initially went to test drive a VW Tiguan, which we liked, but also test drove a Nissan Rogue and fell in love with it. Chandler made the experience smooth during the entire process. Michael ... Read More 
Google - Jun 15, 2026
Steve Bro was great to work with. I am so excited to drive my new car!
Well, good and not so good. Daniel Jordan was good and easy to work with - not pushy. The bad was, while I was paying cash, they ran a credit report which seems to have caused my credit score to drop; they wanted to hold things back because I wanted to pay by personal check (they could have called the bank to verify funds, but wouldn't) so I ended up going to my bank and getting a certified check to move things along. The biggest frustration was the would not put my wife on the title because she wasn'... Read More 
Google - Jun 13, 2026
Had a great experience working with Robert Turner- he got me out of a 10 year-old car with some issues into a new 2025 Giulia!
I've been in need of a new car for months now and I've been anxious to go through with it because I wasn't sure how the whole process process worked and was scared to commit to a super high payment. I went in this week on Friday and thanks to the salesman Paul I Was able to get a 2021 Toyota Camry With no cosigner, which was incredible. His demeanor from the beginning was incredibly professional and kind, and he helped me with every question that I had, even if it was silly he cracked jokes several times ... Read More 
Google - Jun 8, 2026
Amazing experience from start to finish! Huge thank you to Jonathon for helping me get into my new vehicle—I absolutely love it! He made the entire process easy and stress-free. Also, a big thank you to Mike in Finance for all his hard work and help along the way. I truly appreciate everything you both did and all the blessings. Highly recommend!
very nice and accommodating group of staff! special shout out to mike in finance and james, my sales man, who helped my beautiful baby come home. the car drives beautifully and got a killer deal on a killer car!
Chandler helped us and he was great. Made things easy.
Chandler made things very quick and easy for us to trade in our vehicles and purchase a new one. Also very accommodating to our schedule in terms of getting tinting done.
Good to work with and knowledgeable about the vehicle. Good process like the e-sign va old paper forms. Jonathon, our sales representative did a great job.
I have been to many dealerships throughly my lifetime! Some good and some bad experiences! This time I was impressed with Bill Luke in Tempe! Everyone was so friendly and knowledgeable! Honestly, best experience I have ever had! Jonathan was such a joy to work with! So patient as we walked the lot searching for the best deal! Asked him about numerous vehicles although I felt I had found it! If you are looking for a used vehicle, go see Jonathan at Bill Luke in Tempe! He will treat you right!
Johnathan was great to work with!
Fast transaction, salesman Daniel Jordan was great and knowledgeable. Love the QV
Shoutout to Jonathon and his team for helping me get a great deal and providing excellent service. They made the entire process smooth, easy, and stress-free. I really appreciate all their help and would definitely recommend them to others.
One of the easiest fastest car purchases we have ever made. Super Satisfied Thanks James Stephens @ Bill Luke Tempe Fiat
(Translated by Google) Paul helped my husband and me purchase our vehicle (Original) Paul nos ayudó a mi esposo y a mí a la compra de nuestro vehículo
I really enjoyed working with Steve Brotherton. He did an excellent job. I love his personality. Thank you.
Husband and I purchased an Ioniq 5 today and it’s absolutely perfect! Jen was so patient and helped us work through the options and decide what would work for our family. We had a small hiccup where we were given the incorrect charger, and she was so kind and drove out the correct charger to us! She truly went above and beyond and we highly recommend checking for used cars here.
Johnathan was great!! He was nice and helped though the whole process. Very good at his job.
Chandler Phillips made the typically horrible process of buying a car, enjoyable. Highly recommend
Great experience! Came in to check out a few used models. No heavy pressure, no ridiculous markup. Fair, low pressure negotiation and great care the whole way through. Would buy here again!
Robert was immensely knowledgeable and timely. Love my new Jeep!
Great experience, gave me a great deal less than I could find anywhere in the valley. I came after work and was out of there before the sun went down. Easy to work with, Thank you James and KB!
Buying my Jeep here, at Bill Luke Tempe, was a pleasure. There was no pressure! There were a few other dealers I dealt with before coming here, they were very pushy, so I walked away. My salesman, Robert Turner, was great to work with!! He was very knowledgeable, friendly. He explained and showed me how everything worked in the Jeep.
Very rarely do I get to do business with folks and get so well taken care of that I forget I'm supposed to leave! Between Robert&Chandler, everything was smooth, informative, productive and above all very professional. I was picked up from the airport, wasn't rushed/restricted during the test drive, and everything (with regards to paperwork) was done to release me ASAP while making sure it was done right. No hassle, no back and forth. I knew exactly what I, they knew exactly how to have me leave with it! If you want a car and ... Read More 
Google - May 19, 2026
Robert Turner treated us very well. We could tell he had a lot of knowledge and experience regarding our 🚗
Very quick experience. Johnathan was very helpful in the whole process. Would definitely purchase from here again!
I had a great experience purchasing a used car at Bill Luke Tempe. Steve Bro was my sales professional, and I really appreciated how they were up front and transparent throughout the transaction.
Wonderful experience buying my first EV here. I was helped by Chandler who got me well taken care of, making sure I had an extra key mats charger and a manual for my used ioniq 6. I was in and out within an hour or so. Highly recommended
Steve Bro was a great salesman and extremely respectful. Would happily buy from him again, overall experience was much better than many other dealers!
Jim Gilbert was an amazing sales associate to work with. Was very helpful and knowledgeable. They handled everything with professionalism and in a timely manner. A great dealership to work with.
We came “just to look”, and Jonathon was so great. He greeted us, and after I gave him the “we’re just looking speech”, he let us know he was around if we needed him. It was 105 degrees outside and he came back with 2 cups of iced water for me and the wife. He just gave them to us and let us be again. After we decided to run the numbers on a car, he was more than happy to help and assist us with any questions we had. I recommend this dealership! PS… We are now proud owners of ... Read More 
Google - May 11, 2026
Great Service from Jonathon, made our experience run smoothly!
Great Experience with Bill and Michael, will definitely return for future purchases!
Oh my goodness! James is amazing!!! Such a great guy and I LOVED the car buying experience at Bill Luke!! It was easy and I didn’t feel like I was pressured into anything like I generally do. Please buy from them. You won’t regret it! Ask for James and he will hook you up!! Best experience ever! Thank you Bill Luke team and a special thanks to James for all his great work!! Will go back for my next car purchase!
I purchased a Tonale - which my wife and I refer to as “toenail” - on a whim after a disastrous experience with camelback toyota service, which if you look them up I left them a rough review, and took a risk with swapping my toyota out for an alpha. In today’s age, good service is hard to find and that means a lot to me. I dumped Toyota and that’s unheard of.
I called in and got a quick appointment to check out the health of my new trade. “Tina” was my service advisor but truly everyone ... Read More 
Google - May 8, 2026
The whole process was smooth and easy. I reached out about two vehicles, set up an appointment to see them, was able to test drive both, and then get started on purchasing. Due to my availability, they delivered my vehicle to my home. The entire process was as painless as buying a car can be. Chandler and everyone else was very helpful the entire time. ☺️
Hector was amazing and made buying my car quick and easy!
Big shoutout to jessica , we did buy a Alfa Giulia out of state and the deal was painless as well Jose was great and Eddie in the financial services Thank you alll !!!
Found the truck on a Friday and was all said and done by Sunday. Jonathon took care of us and made the process quick and easy. Very happy with the truck and Bill Luke.
This Bill Luke Location has some hidden gems! I have previously bought a vehicle here and was in the market again when I met a sales rep, Gary. He is super laid back and pays close attention to the details. He sent me several options with video tours and car facts information. 10/10 for his sales style and he didn't blow me up or put weird pressure. I would absolutely recommend you ask for him!
(Translated by Google) I had an excellent experience at Bill Luke Tempe. The dealership offers a very thorough and organized service, which makes the entire buying process much simpler and more reliable.
I especially want to highlight Paul, who helped my husband with all the paperwork for the vehicle. He was very kind, attentive, and highly professional at all times, explaining each step clearly and making sure everything was in order.
I would definitely recommend this dealership to anyone looking for a quality vehicle and service.
(Original)
Tuve una excelente experiencia en Bill Luke Tempe. El concesionario ofrece un servicio ... Read More 
Google - May 2, 2026
This was hands down the BEST experience I’ve ever had buying a vehicle! Everything was incredibly smooth from start to finish, no pressure, no stress, just an easy and enjoyable process. Robert and Michael truly went above and beyond to make this such a positive experience. I can’t recommend Bill Luke enough to anyone in the market for a vehicle!
A very good business deal with them.
Bill Luke has to be the most transparent dealership we have had the pleasure of doing business with. All our questions were answered and they worked with us and our situation. Both Alex and Michael H. made the experience smooth and stress free. We will consider you again when buying another car in the future.
Robert was great!! He was knowledgeable and not pushy…… loved the service!!!!
Had a great experience with jonathan! he really helped me out a lot 🙂
Great car shopping experience. Jonathan, my sales professional, was a good advocate, pleasant and courteous. No pressure at all and dealership is clean and bright.
Working with Chandler and Mike was great! They are knowledgeable, efficient and helpful. I would definitely recommend anyone stop by and see them!
my experience that this dealership was fabulous I came to purchase my first car had my eye on one, and got steered to a even better offer and nicer car, my sales man was chandler and he helped me purchase this car with full hopes and capability.
This place gave me a great deal on my Jeep and it was a great experience, bear in mind you will have to pay $225 inspection fee if you were trying to buy the car out of State… However, this is not that big of a deal if you’re getting a very good deal on the vehicle. Daniel Jordan is also a good salesman helped me with all my questions.
Bill Luke was great. I walked in knowing what I wanted and left with it. The customer service was excellent.
We worked with Daniel Jordan on our purchase. Daniel was up front with the numbers, no games. Really appreciated the process, for a change. Thanks Daniel, Mike and Sarah.
Daniel Jordan made purchasing my car very easy and was very professional. He also took the time to show me some of the features and also program my phone to the vehicle. That was very helpful since I had no clue how to do it. You have a very valuable employee with him. I will look for him in the future. Please let him know this. Thanks
Had a seamless experience and excellent purchase with Gary last week. Very much appreciated the no pressure sales, right pricing and experience with sales and finance. Highly recommend this dealership to anyone looking for a car.
We weren't even looking for a specific car but we saw a reasonably priced SUV and I decided to stop by take a look at it liked it spoke with my life about it because it was for her sent her photos she liked it and the agents that helped me out went out of their way I really appreciate them if I could remember both their names I'd list it but I remember only one which was Hector thank you again
Very happy with the customer service.
Thanks to the team for getting us take care, communicating, and following up with we we needed. Divinity and service manager Dan made it easy. They were patient and a pleasure to work with!
Absolutely amazing. Loved Jonathon! He made trading in my car super easy and all together it took an hour! I would definitely recommend Jonathon and this place to get a car
I had a great experience purchasing from Steve at Bill Luke in Tempe. No pressure to buy and the process was smooth.
Thank you, James, for helping me into my DREAM truck. James, and Mike too, made my purchase so easy. They were kind and personable. I could tell how much James cares about his customers. He even asked for pics when I go off road and I felt he was genuine.
The customer service here was wonderful. I had the pleasure of being helped by Steve Ladwig who was very knowledgeable about the car, described features clearly with helpful details and examples, and was responsive to my preferences and concerns when looking for a vehicle. He was excellent to work with and made the whole process a positive experience.
Chandler was a great Guy to work with for Our most recent car purchase, good fast service.
Purchased a used vehicle from Bill Luke in Tempe, it was good experience friendly no pressure salesman.
Steve was kind and patient. The whole process was easy.
I worked with Steve Bro and had an amazing experience. I didn’t feel like i was pressured to buy, he was very knowledgeable about the car and he even helped me hook up both car seats into my (new to me) 2024 Tonale! He made the whole experience very enjoyable and easy. I would definitely recommend him to anyone looking to buy a car soon!
We were in the market for a used Giulia and originally had an appointment to go look at two that they had but then they unfortunately had sold the night before. We had gone to another dealership instead who had one that we actually were going through the process of buying. However, long story short we ended up pulling out of the deal because we had such a bad experience. And were informed by Noelani that one of the cars actually ended up being available again. Which by the way, she was an excellent communicator and responded quickly. We ended ... Read More 
Google - Apr 11, 2026
I recently purchased a new vehicle from Bill Luke Tempe, and I couldn’t be happier with the experience. From start to finish, everything was smooth, transparent, and stress-free.
A big part of that was thanks to Steve Brotherton. He was incredibly professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale. He took the time to answer all my questions, walked me through my options clearly, and made sure I felt confident every step of the way.
What really stood out was his honesty and no-pressure approach it made a typically ... Read More 
Google - Apr 11, 2026
I had a very pleasant experience in buying my car and everything was done remotely. I would like to thank all the staff that helped me especially James Stephens, he did a great job in assisting me until my sister picked-up my car 😊
It was great from the initial phone call till taking off in my new car! Very polite,quick and easy to start and finish the project!
(Translated by Google) Hector helped me and I finally bought a Jeep Wrangler. Thank you so much for your help, the service was excellent! (Original) Héctor me atendió y finalmente compré un Jeep Wrangler. Muchas gracias por la atención, el servicio fue excelente!!
Ask for Jim!! Super knowledgeable and patient. Thoroughly answered all my questions and made sure that the process was as seamless as possible. Financing was a breeze. I know where I’ll go next time I need a new car!
We had a phenomenal experience at Bill Luke Tempe! My wife and I were treated with total respect and professionalism from the second we entered. I was skeptical anything could be accomplished on a Sunday, but Ray and Daniel went above and beyond to prove otherwise. What a great experience!...don't miss out on what car buying should be for everyone.
I had the chance to work with Paul recently, and I just had to leave a review. Even though we did not end up doing business, I was genuinely impressed by how knowledgeable and helpful he was throughout the entire process.
He clearly knows his cars inside and out and took the time to explain everything in a way that actually made sense. No pressure and no gimmicks, just straightforward and honest guidance. It is rare to come across someone in this industry who is both professional and easy to talk to. I recommend if you're car shopping go ... Read More 
Google - Apr 8, 2026
Jim was great to work with no high pressure from anyone process went about as fast as it could but everyone in family is appt with the new Bronco
I went in to buy my dream car. Robert Turner was so helpful in the shopping process and made sure all of my paperwork was quick and efficient. There was a small issue with the car and he got it repaired right away! Easiest car buying experience I've had in a long time.
Steve Geradi at Bill Luke Tempe is the man to go to for a vehicle. He made the process easy and fun. Thank you Steve!
I had a really great experience at Bill Luke Tempe . Johnathan Martinez was very friendly and knowledgeable, he answered all my questions I had on the vehicle I test drove and eventually purchased . You definitely want to ask for him . Thank you .
I had a great experience with Bill Luke Tempe - Alfa Romeo & Fiat. The process was smooth, straightforward, and stress-free from start to finish. Robert Turner was especially helpful—he was professional, knowledgeable, and made sure all my questions were answered without any pressure. I really appreciated how easy he made everything and how transparent he was throughout the process. If you’re looking for a dealership that values customer service and efficiency, I highly recommend working with Robert Turner and the team here.