Customer Testimonials
Hector was amazing and very polite and welcoming he did a great job on figuring out why exactly what we wanted and executed the opportunity to help us jump into a 2020 Alfa Romero.
(Translated by Google) It was my first time buying a vehicle without a family member or friend, so I was a little nervous about the outcome. The salesperson assigned was Paul Romero, a friendly young man who explained everything in detail and which option best suited my needs.
I had many questions, and he was more patient than I expected. I congratulate you on having such attentive staff! I would definitely return and ask for the same salesperson. He even told me a few jokes during the process, which helped me relax a lot. Excellent! 👍🏻👍🏻
(Original)
Fue mi primera vez ... Read More Google - Sep 28, 2026
My salesperson, Paul, kindly asked me to leave a review, and he absolutely deserves a good one. Great guy and a pleasure to work with. Cheers, mate!
We had the pleasure of working with Steve Brotherton. He was so amazing and patient with my daughter and all her car buying questions. I’ll be calling him when looking for my next vehicle 🙂
steve brotherton was amazing, very helpful and patient with us!!
Hector Quinto is amazing at his work very wise and very professional. If your looking for a vehicle ask for him he is the best !! 100% recommed!
Bought our Jeep here last month. Everything has been great. Sales guy name is Paul.
James Stephens and Michael Felice made the process of buying my first Ram truck incredibly smooth and stress-free. They treated me with respect, professionalism, and genuine care throughout the entire experience, and I couldn’t be happier with how everything went. Thank you guys!
Bill was an absolute dream of a salesman. He was very informative and not pushy. The finance team actually was willing to negotiate and were very helpful. Bill Luke overall was a very good place to buy from and I loved that it was family friendly. I would definitely recommend.
Chandler and Me Hauserman was amazing. Very thorough and the overall experience with them was smooth and makes you want to come back.
Had a great experience at Bil Luke Tempe, Steven Bro helped us out on our car, great friendly service and made us feel very welcomed and at ease during our purchasing process. Excited for our new ride!
Chandler was great. There was no pressure to buy “right now.” Very pleased with the whole experience.
Steve Brotherton was excellent to deal with! Fast and efficient!!
I test drove a car here, even though I was not qualified for the credit, James Stephens didn’t change his attitude and still kept providing the best customer service and explained everything and directed me as it should be. I highly suggest that guy, a great dealership, I can recommend!
Daniel Jordan was great at helping me, thank you!
Jay Nunez was great, friendly, low pressure, and knowledgeable. I felt comfortable the whole way through the process
We bought our first car from Paul and absolutely love it! The entire experience was easy, comfortable, and there was no pressure whatsoever.
When we were ready for a second vehicle, the exact one we wanted happened to be in stock at the SanTan location. Paul went out of his way to connect us with a friend of his there who he had worked with in the past, and we ended up purchasing that vehicle as well.
We couldn’t be happier with both experiences and the customer service from Bill Luke. Thank you, Paul, for taking care of us ... Read More Google - Sep 13, 2026
We had a wonderful experience purchasing our Hyundai Kona, and we are so thankful to Paul for helping us throughout the entire process.
From the very beginning to the moment we drove our Kona home, Paul was professional, patient, knowledgeable, and always willing to answer all of our questions. He made the whole buying experience smooth and stress-free. We never felt pressured, and he made sure we understood everything and felt comfortable with our decision.
Paul truly went above and beyond to help us from start to finish. We really appreciate his time, kindness, and excellent customer service. We highly ... Read More Google - Sep 11, 2026
Jay Núñez from Bill Luke Tempe , helped me out with my purchase . He made the process quick and easy and I really appreciate his help. I would recommend him to anyone.
Steve Bro was great to deal with. He made the buying experience less stressful. Thanks again
Great personality & customer service. Chandler is great guy and makes sure the customer gets what he/she needs. Great job and keep it up!!
Great experience from start to finish. Paul was friendly, helpful, and made the whole process easy without any pressure. Everything went smoothly and I’m very happy with my purchase. Definitely recommend Bill Luke!
Dan Jordon was a great salesman to help me with my purchase of my new to me Mazda CX 70
The service was exceptional. Everyone, especially Tina in the service department, was incredibly helpful and made the process of getting my car fixed a breeze.
Chandler the salesman and Eddie in finance were professional and polite. They both made the experience of buying our car easy and fun. There was no pressure and they answered all of our questions. You have a great team at Bill Luke Tempe! My thanks to Jessica for her assistance also.
I had such a wonderful experience purchasing my dream car, a Jeep Wrangler, from Bill Luke Tempe! Steve Brotherton was absolutely amazing to work with. He was kind, genuine, patient, and just an all-around sweet guy. I’m so grateful I got to work with him and would highly recommend Steve to anyone looking for a vehicle! Every drive in this car has put a smile on my face. Now it’s time to go exploring! ❤️
Great Experience! Quick, easy, to the point. Shoutout to Steve Brotherton for exceptional service!
Steve Gerardi was my salesman at Bill Luke of Tempe. He made the process easy, quick and no hassles or problems. I arrived at 10am on Sunday and was out the door by 12:15. Everyone there that day was very helpful and friendly. I would highly recommend Steve or any of the Bill Luke team to help you with your next purchase.
5 stars for Chandler and the team! Buying my Alfa Romeo was fast, easy, and totally stress-free. No pressure sales, clear communication, and top-tier customer service overall. Couldn't have asked for a better experience
★★★★★ We had a great experience purchasing our Tesla from Bill Luke Tempe. Jay Nunez was awesome to work with from start to finish. He made the entire process easy, straightforward, and never made us feel pressured or rushed. Jay was responsive, helpful, and made sure the vehicle was ready for us when we arrived. My wife and I really appreciated the customer service and how smoothly everything went. Definitely recommend asking for Jay Nunez if you’re looking for a vehicle at Bill Luke Tempe. Thanks again, Jay!
Wonderful car buying experience for my daughters first car!
Steve Brotherton was very helpful and friendly and explained everything to me very welcoming
We came to look around and we found the car we wanted.Steve Brotherton help us out answered all my questions very professional and friendly he’s an excellent salesman
Very good service, they help me get my truck financed. My salesperson was Paul. Gracias
Everyone loves getting a new car, but I can't say I know anyone that looks forward to going through the process to land a new ride in their driveway. For me, 2 things make the difference between a good experience and a bad one. First, the more I understand the various aspects of the car I'm considering, the more confident I am in making the decision to buy. It took a couple of visits before we purchased, and both sales reps, Chandler Phillips and Steve G guided us with the insights and data we needed to get comfortable with ... Read More Google - Aug 29, 2026
Great folks, no pressure and actually willing to come off the price a bit. I purchased a used car from out of state easy online process for document signing and payment for the car. They did not put high pressure on the finance upsells, I declined and they said okay, very nice. Highly recommend.
Jim Gilbert was an amazing help for us! He was kind, efficient, and exceptional helpful! Have this guy help you buy your car!!!
The service department was very helpful. Tina did a great job for me. Navigating a third party warranty helping with rental cars and all. This is the best Alfa Romeo service department that I have been too. Thank you for your help.
Had a great experience purchasing my RAM here. Daniel was awesome during the test drive, very knowledgeable and easy to work with. Paul helped me with the numbers and made everything straightforward with no unnecessary back and forth. Overall, the whole transaction was smooth, professional, and stress-free. Definitely recommend Daniel and Paul if you’re looking for your next vehicle!
I had a wonderful experience working with Jim Gilbert at Bill Luke Tempe. He was incredibly kind, patient, understanding, and completely nonjudgmental throughout the entire process. I never once felt pressured or rushed into making a decision. He took the time to listen to what I needed, answered all of my questions, and made me feel comfortable every step of the way. His professionalism and genuine approach really stood out to me. I truly appreciate the way he treated me and would absolutely recommend him to anyone looking for a positive, stress-free buying experience. Thank you Jim!
I tell you, this is my 3rd purchase from Bill Luke. Jay is personable, easy to talk too, and just plan delightful to be around. I was MOT intending to purchase that day( I was there for service on my Alfa. But nooooo, i traded it in on a newer one. That you Jay; I’m looking for to my 4th purchase from you!!!!
5-Stars for Service Advisor, Tina at Bill Luke Tempe! I recently had a a few important things to get taken care of on my vehicle and from scheduling that was made easy, to the services provided, and her knowledge and professionalism, it was a great experience all around working with her and Collin. Awesome job, thanks!
Best auto purchase experience in years! I would happily recommend Bill Luke Tempe and sales rep Jim Gilbert. Jim was pleasant, informed and efficient. Eddy, the business manager offered useful options without pressure. Purchased a vehicle and out the door in about an hour.
I must say the service advisor Colin and Service Manager Dan were absolutely fantastic through the process of figuring out the issues with our charging system on our brand new Alfa Romeo Tonale . I would highly recommend them as they went above and beyond with the service
We purchased a Kia Sportage for our daughter a couple of weeks ago and had a great experience from start to finish. The whole process was smooth, straightforward, and we felt comfortable with our decision. Our daughter absolutely loves her new Sportage!!! Paul was helpful throughout the purchase and even followed up afterward to make sure everything was going well. Overall, a very positive experience and we’re extremely happy with the vehicle
I had the pleasure of working with Jim the salesperson and Eddie in finance. Both were honest, up front, friendly and great to work with. I'd recommend this Bill Luke location to others and tell you to specifically ask for these guys! I got a like-new used VW id.4. So far the car is great.
Great experience at this dealership. Steve was very helpful and professional. Don't think about it twice make your way and ask for Steve Bro!
★★★★★ Bought my car a couple weeks ago and had a great experience. Everything was easy and straightforward with no pressure. Paul was very helpful and made the whole process smooth. Definitely recommend!
I had a wonderful experience visiting Bill Luke Tempe Fiat/ Alfa Romeo dealership to purchase a car for my wife.
When I first called to inquire about a car I saw online, I was pleasantly impressed with the handling of the call by Jessica. She answered all my initial questions and scheduled an appointment with me.
I was greeted by her and Steve Bro 🙂 shortened last name but absolutely fitting. We were greeted warmly and ushered inside to complete our purchase.
Our whole auto buying experience was seamless and the entire process was amazing. Thanks Steve B and the entire ... Read More Google - Aug 17, 2026
If you are looking to buy a vehicle, do yourself a huge favor and ask for James! We just purchased a vehicle from him and the entire experience was absolutely phenomenal. James is not just incredible, he is genuinely one of the most honest, kind, and authentic people you will ever meet. He made us feel completely comfortable, valued, and happy throughout the whole process. I cannot recommend him highly enough, 10 out of 10 stars! If you want the best and most stress free experience, James is absolutely your guy!
⭐⭐⭐⭐⭐
I honestly cannot say enough great things about my experience at this dealership, especially because of Steve and Mike!
I walked into the dealership honestly thinking there was no way I would get approved, especially given some of the financial hardships I’ve been dealing with. Steve took the time to actually listen to my situation, understand what I needed, and genuinely look out for me. Not only did he get me approved, but he worked hard to find me the lowest rate possible and helped me find a GREAT car that fit my situation. I never felt pressured or ... Read More Google - Aug 16, 2026
Great and friendly service. Steve Brotherton was very helpful and answered all the questions we had at every step. I highly recommend this place.
(Translated by Google) Excellent service, thank you Jay Nunez from Tempe, AZ for the hospitality received. (Original) Excelente Servicio , gracias Jay Nunez de Tempe Az por las atenciones recibidas
Salesman Sayed my my experience perfect and easy. Thank you Sayed!
Jim was great to work with when helping my wife get into a BMW i4. I stopped by earlier in the day to check out the car and look over the numbers before bringing my wife in after work. Jim listened, didn’t pressure me into making a spot decision, and respected that the final call was hers, which I really appreciated. When we came back later, he set her up with a test drive, and we moved smoothly through financing to wrap up the deal.
The only real issue came at the very end. After running credit, getting insurance ... Read More Google - Aug 14, 2026
This was the most painless experience I have had buying a car, which is saying A LOT. My salesman, James Stephens, was awesome throughout the whole process. He was very communicative and I highly recommend him!
Jim Gilbert is an exceptional individual, very professional and easy to be around. I love my new Quad!
Go see James Stephens. Best experience I’ve ever had buying a car. I’ve owned dozens of cars and bought the last couple from carvana to avoid the miserable experience it can be. I decided to go down after we were able to work most of a deal over the phone to save me time as I have twin babies. James worked out exactly what I asked in another thirty minutes and I was on my way home in an hour after that. Thank you, James!
Outstanding, fast communication, no run-arounds.
Jay Nunez was my sales guy. He was professional & very easy to work with. He did all the leg work & made me feel very confident about the purchase of my car. It was very quick & painless! Thank you Jay!
I had a great experience at Bill Luke Tempe! The entire process was easy and straightforward, and everyone we interacted with was friendly and helpful. The dealership itself is modern and had great amenities including popcorn.
Paul Romero was especially great to work with. He was very accommodating, patient, and friendly throughout the entire process and made sure we felt comfortable with the price and very informative. He was a great salesman and made the experience much easier than we expected.
Overall, I would definitely recommend Bill Luke Tempe, and especially Paul, to anyone looking for a vehicle. Great experience ... Read More Google - Aug 9, 2026
Jim Gilbert was amazing! He made buying my car easy and enjoyable!
I had an amazing experience here thanks to Jim Gilbert! He was super friendly and found the right car for me! Thank you Jim!
I came in last week looking for a hybrid, and my salesperson took the time to explain exactly what a buyback vehicle was and answered all of my questions without any pressure. He made me feel comfortable with the process and helped me understand the value behind it. I ended up leaving with a great deal on a Jeep hybrid, and the entire experience was smooth from start to finish. I definitely recommend buying from Bill Luke, and if you get the chance, ask for Paul!
This was one of the best car buying experiences I've ever had! Many people dread buying a car because of the sales process and paperwork, but that wasn't my experience at all with this dealership. From start to finish, the entire process was smooth, transparent, and stress-free.
As an out-of-state buyer, I especially appreciated how informative and proactive everyone was throughout the process. From my initial inquiry with Jessica to completing the sale and coordinating the shipment of my vehicle with my salesperson, Robert Turner, I always felt informed and well taken care of.
I can't recommend ... Read More Google - Aug 6, 2026
Just purchased a vehicle with them last night. Hector was extremely informative, helpful, and took care of us the entire time. He did a great job which we really appreciate. Michael with financing also was great to work with. Thanks guys!
Steve Gerardi was great to work with. Made the process smooth with no pressure
Quick and easy
Great experience, would recommend sales rep chandler.
Absolutely loved working with Paul Romero today! I needed to learn about EVs, Paul was very informative, patient!, and comfortable to work with. I test drove a couple, not quite ready to buy but no high pressure sales pitch. Would buy from Paul Any Day! ( Just need my color lol:)
Always friendly service
Jessica was amazing from the start. She understood exactly what I needed and communicated everything perfectly to James. James took great care of me and made sure my approval was solid before I ever stepped into the dealership. When I arrived on Sunday everything was ready to sign with no issues. Now I’m a proud owner of a Nissan Ariya thanks to both of them for making the process smooth and stress free. Also shoutout to Michael from the finance department he is my favorite cowboy!! 🤠
Great straightforward car buying experience. Thank you to Steve Bro who was very helpful and friendly with everything.
Steve Bro was a pleasure to deal with.
Chandler was Great!!
My experience was amazing with Bill Luke. Everyone was so helpful and understanding. Highly recommend coming to them to buy your new vehicle.
Jonathan, provided me with great service was patient was able to meet my needs. He heard what I wanted needed and worked alongside me for the Outcome.
Jonathan Martinez is a very kind and approachable salesperson. No pressure. Very laid back & easy to work with. It was a good experience.
Chandler was amazing with my family and I, made the entire process smooth and easy!
Me and my wife couldn't get a deal with the Marana location, so we gave the BL Tempe location a shot. Best. Decision. Ever. From Tasia, to Eddy in financing to our salesman Jose Borga. This trio made this vehicle buying experience one of my best ever. We drove from Sahuarita and would do it again. Jose even took time outside his working hours to call me with an answer to a question I had earlier in the day. That is true class and how you treat people. I HIGHLY RECOMMEND this team and when you get there ask ... Read More Google - Jul 26, 2026
Paul and Johnathan were both very helpful. Paul started with the 1st test drive and then the next day Bill went on a few test drives with us and then today Jonathan did 1 test drive with us and completed our deal. He did a great job! Michael in finance was great too!
Thank you for dealing with us so quickly with the out of state trades! Chandler was great!
Steve Bro was good to work with and made the process easy and enjoyable.
I loved the sales department here, Johaun and Paul worked a deal that was satisfactory to me , I was able to get into my dream vehicle! They made it happen, I love them because they cared about the deal I needed.
Steve Gerardi was great. He made purchasing a vehicle simple and quick. I wanted to look at an Alfa since I had them in the past. The car is everything I wanted.
Salesman James was kind and courteous from the moment we stepped out of our car. He showed us the vehicle we wanted to see right away and didn’t tack on thousands of unwanted extras to the price of the car. He made the buying experience a nice one.
Purchased my Nissan Rogue here, process was smooth and been getting followed up like a customer should, thank you Paul here's a 5⭐ for you and your boss Jay😄
I had an outstanding experience with Daniel at Bill Luke. From start to finish, the service was professional, efficient, and exceeded my expectations. Daniel and the entire team were knowledgeable, friendly, and truly made the process easy. I’m very impressed with the level of service they provide—it’s clear they have an elite team that genuinely cares about their customers. I highly recommend Bill Luke to anyone looking for a great car-buying experience!
Great experience!! Jonathan was of great help he was so patient explaining everything and walking us through all the details.
Jonathan was great help, he was calm and was very patient with us until we finished the deal. Highly recommend
Bought a car from Bill Luke Tempe from Daniel Jordan this weekend. It was a very easy transaction. Would definitely recommend this dealership.
I really like this dealership..feels like family. I was treated with fairness and honesty. I am very happy with my purchase. Also received a fair price for my car..l highly recommend this dealership.
Paul was good