This has been by far the best experience I have ever had at a car dealership. To start off, our salesman, Tony, was great at comparing vehicles from other lots to make sure we got what we wanted. Next the finance person, Alex, was personable and friendly as we made our way thought the paperwork. We also had to take our Chrysler Van in for work and our service contact,Alex was friendly reassuring and competent. To top off the experience we met with Mr. Luke, son of BillLuke, and he was just as nice. Finally, I do believe we ...
"Overall... a good experience... A 5 Star experience, in fact, with a *Caveat...." My wife and I found our GMC Acadia Denali by doing a web search for "used cars for sale". We found our car on the iSeeCars site. We never went to the BillLukeTempe.com website because we had a dinner appointment with family in Tempe, and we never saw or found a "link" to do so. We did click on the "Check Availability" tab on iSeeCars site, which included the vehicle description, Internet price and our contact info, which we filled out and "sent". We missed the call ...
Had my 2016 Fiat 500x towed in due to overheating and smelling like wires burning! Alex the service writer took awesome care of my vehicle! I was told on the phone it wouldn't even be looked at until Wednesday and this was Friday! He worked it to get my vehicle done for me right away so I was not without a car! BEST SERVICE EVER!!!! THANK YOU AGAIN ALEX!!!!
Steve Brothereton helped my wife and I find a beautiful 2019 Jeep Compass Trailhawk. I enjoyed working with Steve because he was genuine, knowledgeable, and never pushy. A little side conversation with Steve and I We shared the though that the automotive (selling) side is sometimes easy to forget the human part of it, and some salesmen are almost working like machines, but NOT Steve, he was whole and excellent to work with.
Incredibly smooth, quick sale process carried out by friendly staff who know their stuff.
Horea helped us with our car purchase. He was kind, honest, and a wealth of knowledge.
Mark Taylor was the best sales man. Thank for all the help.
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