Customer Testimonials

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Google Aug 15, 2026

Great and friendly service. Steve Brotherton was very helpful and answered all the questions we had at every step. I highly recommend this place.

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Google Aug 14, 2026

(Translated by Google) Excellent service, thank you Jay Nunez from Tempe, AZ for the hospitality received. (Original) Excelente Servicio , gracias Jay Nunez de Tempe Az por las atenciones recibidas

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Google Aug 14, 2026

Salesman Sayed my my experience perfect and easy. Thank you Sayed!

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Google Aug 14, 2026

Jim was great to work with when helping my wife get into a BMW i4. I stopped by earlier in the day to check out the car and look over the numbers before bringing my wife in after work. Jim listened, didn’t pressure me into making a spot decision, and respected that the final call was hers, which I really appreciated. When we came back later, he set her up with a test drive, and we moved smoothly through financing to wrap up the deal. The only real issue came at the very end. After running credit, getting insurance ... Read More

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Google Aug 14, 2026

This was the most painless experience I have had buying a car, which is saying A LOT. My salesman, James Stephens, was awesome throughout the whole process. He was very communicative and I highly recommend him!

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Google Aug 13, 2026

Jim Gilbert is an exceptional individual, very professional and easy to be around. I love my new Quad!

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Google Aug 13, 2026

Go see James Stephens. Best experience I’ve ever had buying a car. I’ve owned dozens of cars and bought the last couple from carvana to avoid the miserable experience it can be. I decided to go down after we were able to work most of a deal over the phone to save me time as I have twin babies. James worked out exactly what I asked in another thirty minutes and I was on my way home in an hour after that. Thank you, James!

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Google Aug 12, 2026

Outstanding, fast communication, no run-arounds.

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Google Aug 9, 2026

Jay Nunez was my sales guy. He was professional & very easy to work with. He did all the leg work & made me feel very confident about the purchase of my car. It was very quick & painless! Thank you Jay!

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Google Aug 9, 2026

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Google Aug 9, 2026

I had a great experience at Bill Luke Tempe! The entire process was easy and straightforward, and everyone we interacted with was friendly and helpful. The dealership itself is modern and had great amenities including popcorn. Paul Romero was especially great to work with. He was very accommodating, patient, and friendly throughout the entire process and made sure we felt comfortable with the price and very informative. He was a great salesman and made the experience much easier than we expected. Overall, I would definitely recommend Bill Luke Tempe, and especially Paul, to anyone looking for a vehicle. Great experience ... Read More

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Google Aug 8, 2026

Jim Gilbert was amazing! He made buying my car easy and enjoyable!

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Google Aug 8, 2026

I had an amazing experience here thanks to Jim Gilbert! He was super friendly and found the right car for me! Thank you Jim!

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Google Aug 7, 2026

I came in last week looking for a hybrid, and my salesperson took the time to explain exactly what a buyback vehicle was and answered all of my questions without any pressure. He made me feel comfortable with the process and helped me understand the value behind it. I ended up leaving with a great deal on a Jeep hybrid, and the entire experience was smooth from start to finish. I definitely recommend buying from Bill Luke, and if you get the chance, ask for Paul!

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Google Aug 6, 2026

This was one of the best car buying experiences I've ever had! Many people dread buying a car because of the sales process and paperwork, but that wasn't my experience at all with this dealership. From start to finish, the entire process was smooth, transparent, and stress-free. As an out-of-state buyer, I especially appreciated how informative and proactive everyone was throughout the process. From my initial inquiry with Jessica to completing the sale and coordinating the shipment of my vehicle with my salesperson, Robert Turner, I always felt informed and well taken care of. I can't recommend ... Read More

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Google Aug 5, 2026

Just purchased a vehicle with them last night. Hector was extremely informative, helpful, and took care of us the entire time. He did a great job which we really appreciate. Michael with financing also was great to work with. Thanks guys!

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Google Aug 4, 2026

Steve Gerardi was great to work with. Made the process smooth with no pressure

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Google Aug 3, 2026

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Google Jul 31, 2026

Quick and easy

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Google Jul 31, 2026

Great experience, would recommend sales rep chandler.

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Google Jul 31, 2026

Absolutely loved working with Paul Romero today! I needed to learn about EVs, Paul was very informative, patient!, and comfortable to work with. I test drove a couple, not quite ready to buy but no high pressure sales pitch. Would buy from Paul Any Day! ( Just need my color lol:)

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Google Jul 30, 2026

Always friendly service

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Google Jul 30, 2026

Jessica was amazing from the start. She understood exactly what I needed and communicated everything perfectly to James. James took great care of me and made sure my approval was solid before I ever stepped into the dealership. When I arrived on Sunday everything was ready to sign with no issues. Now I’m a proud owner of a Nissan Ariya thanks to both of them for making the process smooth and stress free. Also shoutout to Michael from the finance department he is my favorite cowboy!! 🤠

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Google Jul 30, 2026

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Google Jul 30, 2026

Great straightforward car buying experience. Thank you to Steve Bro who was very helpful and friendly with everything.

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Google Jul 30, 2026

Steve Bro was a pleasure to deal with.

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Google Jul 29, 2026

Chandler was Great!!

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Google Jul 29, 2026

My experience was amazing with Bill Luke. Everyone was so helpful and understanding. Highly recommend coming to them to buy your new vehicle.

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Google Jul 29, 2026

Jonathan, provided me with great service was patient was able to meet my needs. He heard what I wanted needed and worked alongside me for the Outcome.

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Google Jul 29, 2026

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Google Jul 29, 2026

Jonathan Martinez is a very kind and approachable salesperson. No pressure. Very laid back & easy to work with. It was a good experience.

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Google Jul 29, 2026

Chandler was amazing with my family and I, made the entire process smooth and easy!

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Google Jul 26, 2026

Me and my wife couldn't get a deal with the Marana location, so we gave the BL Tempe location a shot. Best. Decision. Ever. From Tasia, to Eddy in financing to our salesman Jose Borga. This trio made this vehicle buying experience one of my best ever. We drove from Sahuarita and would do it again. Jose even took time outside his working hours to call me with an answer to a question I had earlier in the day. That is true class and how you treat people. I HIGHLY RECOMMEND this team and when you get there ask ... Read More

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Google Jul 25, 2026

Paul and Johnathan were both very helpful. Paul started with the 1st test drive and then the next day Bill went on a few test drives with us and then today Jonathan did 1 test drive with us and completed our deal. He did a great job! Michael in finance was great too!

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Google Jul 25, 2026

Thank you for dealing with us so quickly with the out of state trades! Chandler was great!

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Google Jul 25, 2026

Steve Bro was good to work with and made the process easy and enjoyable.

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Google Jul 24, 2026

I loved the sales department here, Johaun and Paul worked a deal that was satisfactory to me , I was able to get into my dream vehicle! They made it happen, I love them because they cared about the deal I needed.

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Google Jul 24, 2026

Steve Gerardi was great. He made purchasing a vehicle simple and quick. I wanted to look at an Alfa since I had them in the past. The car is everything I wanted.

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Google Jul 24, 2026

Salesman James was kind and courteous from the moment we stepped out of our car. He showed us the vehicle we wanted to see right away and didn’t tack on thousands of unwanted extras to the price of the car. He made the buying experience a nice one.

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Google Jul 23, 2026

Purchased my Nissan Rogue here, process was smooth and been getting followed up like a customer should, thank you Paul here's a 5⭐ for you and your boss Jay😄

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Google Jul 22, 2026

I had an outstanding experience with Daniel at Bill Luke. From start to finish, the service was professional, efficient, and exceeded my expectations. Daniel and the entire team were knowledgeable, friendly, and truly made the process easy. I’m very impressed with the level of service they provide—it’s clear they have an elite team that genuinely cares about their customers. I highly recommend Bill Luke to anyone looking for a great car-buying experience!

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Google Jul 22, 2026

Great experience!! Jonathan was of great help he was so patient explaining everything and walking us through all the details.

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Google Jul 22, 2026

Jonathan was great help, he was calm and was very patient with us until we finished the deal. Highly recommend

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Google Jul 21, 2026

Bought a car from Bill Luke Tempe from Daniel Jordan this weekend. It was a very easy transaction. Would definitely recommend this dealership.

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Google Jul 21, 2026

I really like this dealership..feels like family. I was treated with fairness and honesty. I am very happy with my purchase. Also received a fair price for my car..l highly recommend this dealership.

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Google Jul 20, 2026

Paul was good

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Google Jul 19, 2026

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Google Jul 19, 2026

We had a great experience at Bill Luke Tempe. The salesperson Chandler was friendly and worked with us in a straightforward and fair manner. We didn’t feel pressured and we are very happy with our purchase.

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Google Jul 18, 2026

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Google Jul 17, 2026

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Google Jul 17, 2026

I accompanied my daughter to Bill Luke Alfa Romeo so she could potentially purchase one. This was to be her first solo purchase of a car. In every way, it was an outstanding experience for both of us. Our sales person, Jonathon, was relaxed and helpful. His sales manager was professional and very easy to deal with. Our finance person was patient and very gentle as she helped my daughter understand all of her options. The whole process was marked with open discussion and full disclosure. I am so relieved that this was the random first choice of dealer she ... Read More

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Google Jul 17, 2026

Chandler was great. The entire staff was friendly, service was outstanding, and the process was very quick. Plus, I felt like I got a good deal on my purchase. Highly recommend.

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Google Jul 17, 2026

Johnathan was great at helping me!

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Google Jul 17, 2026

I Highly recommend getting your car from Hector, he is everything you could possibly ask for in a salesman! Absolutely amazing guy and very helpful! Bill Luke is the way to go

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Google Jul 16, 2026

Jim G, was great in getting me the truck I wanted in the color I wanted. Fast and super easy to work with!

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Google Jul 16, 2026

So happy with my experience at Bill Luke Tempe. The entire process was fast, professional, and completely seamless! Jessica, Hector, and Michael were an absolute dream team to make it all happen. I highly recommend Bill Luke Tempe to anyone looking for a top-notch car-buying experience!

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Google Jul 15, 2026

Great n friendly staff

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Google Jul 14, 2026

Everything went smooth. Thank you Paul for checking with me here's your deserved good review

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Google Jul 14, 2026

Robert at Bill Luke Tempe made buying my first Jeep an awesome experience. He was professional, communicative, and incredibly easy to work with from start to finish. He took the time to answer all of my questions, helped negotiate a great price, and made sure I felt comfortable throughout the entire process. There was never any pressure, just honest communication and excellent customer service. If you’re looking for someone who genuinely wants to help you get the best deal, I highly recommend asking for Robert. Thanks for making my first Jeep purchase such a great experience!

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Google Jul 11, 2026

We had a wonderful Car-buying experience @ Bill Luke Tempe. Our Sales Specialist, Steve Brotherton was so knowledgeable, patient, & truly went above & beyond to help us find the perfect vehicle. Thank you! You are the Best! The whole process was smooth & stress-free. Thank you to Michael Felice Finance Manager too. We highly recommend Steve Brotherton, Michael Felice, & Bill Luke Tempe! Just outstanding! 👏

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Google Jul 9, 2026

Steve Brotherton did a fantastic job

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Google Jul 8, 2026

Working with Jim was amazing. No pressure. We helped our daughter out with financing her first car. We told Jim what her budget was and he went out of his way to ensure that she went home with the car she wanted.

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Google Jul 6, 2026

My wife and I bought a keep grand cherokee from James, and he made it a terrific experience. He worked with us to ensure we met the needs of our budget. We could tell he cared very much, and he did a great job making everything easy. Thank you so much James!!!

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Google Jul 4, 2026

Steve Brotherton was great and made the process quick and enjoyable. Definitely go visit him if you’re in the market for a car.

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Google Jul 4, 2026

Johnathan was very professional, answered all our questions and had a great experience working with him!

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Google Jul 4, 2026

Jonathan helped us out, he was super nice, quick, and easy to talk and work with. He’s very well spoken and didn’t make us feel pressured in anyway!

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Google Jul 3, 2026

I have been buying and selling cars, as a private party, for over sixty years now. This was one of the easiest and best experiences in buying a car, in this case an Alfa Romeo, I have ever had. From start to finish the transaction was handled by two very charming and professional sales people, James and Noelani. We live in Oregon so all of the process was done by telephone and email, and we bought the car, sight unseen, and even drove down and traded in our older vehicle. We were very pleased with the condition and cleanliness of ... Read More

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Google Jul 3, 2026

Thank you James for helping me purchase my Jeep and making the entire process so easy and smooth. Your guidance, professionalism, and friendliness really made this experience enjoyable and stress-free. I truly appreciate all the effort you put into ensuring everything went seamlessly.

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Google Jun 30, 2026

Robert and team at Bill Luke were amazing! Robert took his time walking me through the whole process. He is very knowledgeable. He made everything easy and I was able to get a great deal. I highly recommend Robert when you’re considering purchasing a vehicle. 5 Stars! Thank you so much. I got my dream Truck!

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Google Jun 29, 2026

Everything went smooth and according to plan. Steve Brotherton took care of me exactly how I wanted quick and easy. Got me in, got me out! Great service thanks Steve!

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Google Jun 28, 2026

Daniel Jordan was excellent to work with and took care of everything I needed!

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Google Jun 28, 2026

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Google Jun 28, 2026

we really enjoyed our experience with Chandler of Bill Luke Tempe, Alfa, Romero and Fiat. He was helpful. Got things done quickly and we are happy with results. Definitely be back for our next car.

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Google Jun 27, 2026

Jonathon was professional, informative and great to work with.

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Google Jun 27, 2026

Johnathon

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Google Jun 26, 2026

We worked with James- he was incredible! Fast, friendly, no jerking us around! He even offered to bring the car to us as we live 2 hours away from the dealership! Fabulous experience!

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Google Jun 23, 2026

Paul assisted me with my vehicle purchase

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Google Jun 22, 2026

Very professional and easy to work with!

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Google Jun 22, 2026

Everything went incredibly fast and smooth. Chandler made everything very simple and I would hands down purchase another vehicle from him.

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Google Jun 21, 2026

James was absolutely amazing! Very quick and efficient process, got exactly what I wanted for the right price. Mike in finance was amazing as well!!

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Google Jun 20, 2026

I could share my long and stressful story which started with issues with my Fiat, one that I did not purchase from this Bill Luke, and the service team has always been great, honest, and educational. When it became apparent I needed to get in a different vehicle, Robert Turner helped me not only navigate a difficult situation, but also found a great vehicle for my situation and even gave me a great deal. I appreciate Robert and the team at Bill Luke immensely!

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Google Jun 20, 2026

I had a great experience here at the dealership. Very nice and the car salesman are very knowledgeable. Ask for Jonathan Martinez for your car needs

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Google Jun 19, 2026

Who hates car shopping? Normally I do. However, upon arrival we were greeted by a gentleman named Jonathon. He was respectful, charismatic, and an active listener. Our daughter had already done extensive research and knew exactly which car she wanted. He asked, she told him and next thing you know she was signing paperwork. This was the easiest process we have ever experienced in 50 yrs. Everyone there was friendly and not pushy… So much so that we will be coming to buy a car here for ourselves.

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Google Jun 16, 2026

James is awesome! Staff was super helpful. Will definitely purchase another vehicle from them.

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Google Jun 16, 2026

Steve was amazing. He made the process very easy and fun. Definitely would recommend to anyone looking for a car, stop by Bill Luke!

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Google Jun 15, 2026

When walking through the door Chandler immediately greet us. I was told to initially ask for Martha, whom I was messaging. She was very quick to respond when we inquired about a few cars online. Chandler was our sales rep and let us know information on the cars we wanted, and assisted us on the test drive. He was very personable and down to earth. We initially went to test drive a VW Tiguan, which we liked, but also test drove a Nissan Rogue and fell in love with it. Chandler made the experience smooth during the entire process. Michael ... Read More

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Google Jun 15, 2026

Steve Bro was great to work with. I am so excited to drive my new car!

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Google Jun 13, 2026

Well, good and not so good. Daniel Jordan was good and easy to work with - not pushy. The bad was, while I was paying cash, they ran a credit report which seems to have caused my credit score to drop; they wanted to hold things back because I wanted to pay by personal check (they could have called the bank to verify funds, but wouldn't) so I ended up going to my bank and getting a certified check to move things along. The biggest frustration was the would not put my wife on the title because she wasn'... Read More

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Google Jun 9, 2026

Had a great experience working with Robert Turner- he got me out of a 10 year-old car with some issues into a new 2025 Giulia!

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Google Jun 8, 2026

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Google Jun 8, 2026

I've been in need of a new car for months now and I've been anxious to go through with it because I wasn't sure how the whole process process worked and was scared to commit to a super high payment. I went in this week on Friday and thanks to the salesman Paul I Was able to get a 2021 Toyota Camry With no cosigner, which was incredible. His demeanor from the beginning was incredibly professional and kind, and he helped me with every question that I had, even if it was silly he cracked jokes several times ... Read More

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Google Jun 8, 2026

Amazing experience from start to finish! Huge thank you to Jonathon for helping me get into my new vehicle—I absolutely love it! He made the entire process easy and stress-free. Also, a big thank you to Mike in Finance for all his hard work and help along the way. I truly appreciate everything you both did and all the blessings. Highly recommend!

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Google Jun 5, 2026

Chandler helped us and he was great. Made things easy.

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Google Jun 4, 2026

Chandler made things very quick and easy for us to trade in our vehicles and purchase a new one. Also very accommodating to our schedule in terms of getting tinting done.

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Google Jun 3, 2026

Good to work with and knowledgeable about the vehicle. Good process like the e-sign va old paper forms. Jonathon, our sales representative did a great job.

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Google Jun 3, 2026

I have been to many dealerships throughly my lifetime! Some good and some bad experiences! This time I was impressed with Bill Luke in Tempe! Everyone was so friendly and knowledgeable! Honestly, best experience I have ever had! Jonathan was such a joy to work with! So patient as we walked the lot searching for the best deal! Asked him about numerous vehicles although I felt I had found it! If you are looking for a used vehicle, go see Jonathan at Bill Luke in Tempe! He will treat you right!

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Google Jun 2, 2026

Johnathan was great to work with!

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Google Jun 1, 2026

Fast transaction, salesman Daniel Jordan was great and knowledgeable. Love the QV

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Google May 30, 2026

Shoutout to Jonathon and his team for helping me get a great deal and providing excellent service. They made the entire process smooth, easy, and stress-free. I really appreciate all their help and would definitely recommend them to others.

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Google May 30, 2026

One of the easiest fastest car purchases we have ever made. Super Satisfied Thanks James Stephens @ Bill Luke Tempe Fiat


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